Effective Date: 08/09/2024
Company Name: Ayrop
Website: www.ayrop.com
Email: [email protected]
Ayrop aims to provide high-quality products and services. However, we understand that issues may arise. This Refund Policy outlines the terms under which refunds may be granted.
1. Digital Products
Ayrop sells digital products such as script code and software. Once a digital product has been delivered, refunds are generally not available, except in the following cases:
- The product is defective or not as described.
- There is a technical issue that Ayrop cannot resolve within a reasonable time.
2. Open-Source Products
Open-source products are non-refundable. These products are provided as-is, and Ayrop does not guarantee functionality beyond the scope of the open-source license.
3. Subscription-Based Products
If you purchase a subscription-based product, you may cancel the subscription at any time. However, no refunds will be given for the remaining period of the subscription after cancellation.
4. Service Contracts
For services such as web development, mobile app development, and other custom solutions, all agreements and deliverables are governed by a contract between Ayrop and the client. Refunds for services are handled on a case-by-case basis as stipulated in the individual service contract.
5. Refund Process
To request a refund, contact Ayrop’s support team at [email protected] within 30 days of your purchase. Refunds will be issued to the original payment method within 7-14 business days after approval.
6. Non-Refundable Items
- Open-source products
- Completed and delivered custom services as per contract
- Monthly subscription payments (unless an issue is found)
7. Changes to Refund Policy
Ayrop reserves the right to modify this Refund Policy at any time. Changes will be posted on this page with the updated effective date.